• Internet Connection
• Login Problems
• Windows Defender

Internet Connection

• You need to connect the the CS Unix machines to
  • Get a Unix command line (ssh or putty.exe)
  • Transfer a file to your class directory (FileZilla)
• In order to do either, you need to have a working Internet connection
• So this is the first thing to check
• The easiest way to do this is to use your browser
• But you want to go to a web page you have never visited before
• You want to be sure that your browser is not retrieving a page from its cache

Login Problems

• Make sure you have entered the correct username and password
• Be careful about capitalization
• All usernames are lowercase
• If you enter the wrong passwords 5 times you will be blocked
• After 2 hours the block will be removed
• If you forget your password, go to https://portal.cs.umb.edu/password/ and click on Change Password
• If you forget you password send an email to operator@cs.umb.edu
• This email must be sent from your UMB email account

Windows Defender

• Sometimes Windows updates "hang" and do not complete
• If Windows Defender needs one of these update it can cause connection problems
• To fix this, do the following
  1. Click on the Windows icon on the lower left of the screen
  2. Type "updates"
  3. Click on "check for updates"
  4. If the result is You're up to date" Defender is not the problem
  5. Otherwise restart the update

Anti-virus Software