Kenneth K. Fletcher, Ph.D.
Associate Professor, Computer Science
Director, Services Computing Lab

Ongoing Research
1. | Reinforcement Learning Recommender Systems
We are exploring how we can use reinforcement learning to improve the accuracy and diversity of personalized recommender systems. We are currently looking at an application in news recommendations. By incorporating natural language processing tasks of topic extraction and word embeddings, we hope to capture user dynamic preferences on news item consumption for personalized recommendations by a recommender agent.
2. | Knowledge Graph based Recommender Systems
We are looking to establish relationships between entities in a dataset by building a knowledge graph with those entities and the relation that exists among them. By so doing, we hope to use graph algorithms and machine learning methods to efficiently extract vector representations of each entity that represents/captures how they are related to all the other entities in the dataset. Consequently, we can use these vectors as embeddings/feature representations for a recommender system.
3. | Unconscious Bias in Services Recommender Systems
We are looking to discover ways in which unconscious bias is introduced in recommender systems by detecting possible data and machine learning algorithmic bias. Then we intend to develop models/frameworks to mitigate such biases.

Services Computing Laboratory (SCLab) Personnel
richard_anarfi
wishnoo
benjamin_kwapong
benjamin_amankwata
Richard Anarfi, PhD Student
O:S-1-064, E:Richard Anarfi
Areas: Recommender Systems, Deep Learning, Reinforcement Learning
Wishnoo R, MS Student
O:S-1-064, E:Wishnoo R
Benjamin A. Kwapong, PhD Student
O:S-1-064, E:Benjamin Kwapong
Areas: Recommender Systems, Deep Learning, Knowledge Graphs
Benjamin Amankwata, PhD Student
O:S-1-064, E:Benjamin Amankwata
Areas: Recommender Systems, Deep Learning, Sequence to Sequence RS
raveena_mewani
vivek_patel
Raveena Mewani, Research Assistant
O:S-1-064, E:Raveena Mewani
Areas: Recommender Systems, Unconscious Bias, Machine Learning
Vivek Patel, Undergraduate Student
O:S-1-064, E:Vivek Patel
Areas: Machine Learning, Metal Additive Manufacturing